B2B Experts Community Digest: B2B eCommerce TCO (January, 2024)
This digest is devoted to different B2B digital commerce TCO aspects.
Businesses actively invest in ecommerce and expect their investments to provide a return. To correctly assess the ROI, it is essential to understand the total cost of ownership of digital commerce and related IT systems. McKinsey researchers highlight that "organizations should understand what systems or operating practices contribute to application costs to make sound financial-management decisions."
This digest is devoted to different aspects of cost management in digital commerce and IT in broader terms. Here, we present the content that offers value to professionals in B2B digital commerce. These materials are also available on the B2B Experts Portal.
We inspire our readers to send us new materials they discovered that might be interesting for other community members.
Forbes, 2023, The Craft Of E-Commerce Budgeting: Beyond The Total Cost Of Ownership (Collection: Cost management)
We see that many companies need to understand digital commerce TCO better, and this lack of knowledge results in inefficient cost management decisions. Evgeny Grigul explains four major cost categories of digital commerce and gives some Insights on managing ecommerce costs.
McKinsey, 2022, Demystifying digital dark matter: A new standard to tame technical debt (Collection: Tech for business)
This article by McKinsey is devoted to the problem of technical debt management in mid-sized companies and enterprises. It touches on the problems of technical debt measurement and explains some relations between technical debt and business performance. The last part of the article is devoted to technical debt management practices ("How to manage your tech debt") and includes multiple recommendations.
Bain and Company, 2023, Technology Cost: Making Hard Choices for Savings That Stick (Collections: Tech for business, Cost management)
The article published by Bain and Company is devoted to challenges experienced by CIOs when optimizing IT costs and describes some practices that might be useful in this context. The article explains that successful cost transformations can have a positive, long-term effect on spending. It describes five traits such as ongoing cost management, saving roadmap, and so on.
Forbes, 2023, Technical Debt Demands Your Attention (Collection: Tech for business)
Technical debt consumes a significant part of technology budgets and experts' time. Some companies prefer to keep the size and scope of the organization's technical debt under wraps. These issues create a wide range of critical concerns for the organization. The article by Jim DeLoach explains how to approach it right.
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