Marketplace Technology. Powering Business Lift-Of (with abstract)

Article published by Other sources and reviewed by Nikolay Sidelnikov
Marketplace Technology. Powering Business Lift-Of (with abstract)
Published ByOther sources
Publish Date2023
AuthorsQuinton Pienaar, Mario David, Pascal Kohlhase, Attilio Maruca
Topics B2B marketplace, Marketplace
Statistics
Article Sizewords
DiagramsYes
Downloadable VersionYes
Reviewers
Page OwnerNikolay Sidelnikov
Summary AuthorNikolay Sidelnikov


Abstract

Another perfect article created by PWC from the series on marketplaces: Marketplace Technology. Powering Business Lift-Of. In this white paper, PWC examines the technology enablers behind marketplaces.

Quote:

Marketplace business models are on the rise, both for B2C and B2B businesses. But once you’ve decided to build a marketplace, it’s critical to get the technical aspects right.

The authors suggest how to group required marketplace capabilities for architectural purposes and explain each category. The list of those categories includes:

  • Core commerce and digital experience
  • Marketplace components
  • Marketplace management
  • Seller tools
  • CRM
  • Customer service
  • Product information management (PIM)
  • ERP
  • Order management system (OMS)
  • Vendor Aggregation Networks (VAN)

The authors also suggest the classification of marketplace platform vendors (they call it "vendor archetypes") and define for each of these classes:

  • Core commerce and digital experience
  • Marketplace backend
  • Fullstack vendors

The article suggests a framework to define a desirable architectural infrastructure that includes the following steps:

  • Capabilities identifying
  • Mapping capabilities to the application
  • Derive specific requirements
  • Align IT requirements

An example of target application architecture is also given in the article.

In conclusion, the marketplace building flow is described as including the following phases:

  • Ideate
  • Validate
  • Prepare
  • MVP build
  • Crow
  • Scale

Full white paper text: https://www.pwc.com/gx/en/issues/transformation/marketplace-technology-powering-business-lift-off.pdf

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